Shipping policy

Last updated: 29th August 2026

At D&S Select, we aim to make delivery simple, reliable, and transparent. This Shipping Policy applies to orders placed through [WEBSITE URL] for delivery within India.

1. Shipping Coverage

We currently deliver to serviceable addresses across India. Delivery availability may vary depending on the destination PIN code, courier coverage, product restrictions, and other logistical factors.

We do not currently offer international shipping.

2. Shipping Methods

Orders are shipped through trusted third-party courier and logistics partners. The shipping method and courier are selected based on the product, delivery location, service availability, and expected delivery time.

Available methods may include:

  • Standard shipping
  • Cash on Delivery, where available
  • Prepaid delivery

Express or same-day delivery is not available unless specifically shown at checkout.

3. Shipping Costs

We offer free standard shipping on all orders. No standard shipping fee will be added at checkout.

Any optional premium delivery service or special handling charge, if introduced, will be clearly displayed before payment.

4. Order Processing

Orders are normally processed within 3 hours after successful order confirmation.

Orders placed on weekends or public holidays may begin processing on the next business day. Additional verification may be required for certain prepaid or Cash on Delivery orders.

Processing time is separate from the estimated delivery timeframe.

5. Estimated Delivery Time

After processing, orders are generally delivered within 5-7 business days.

Delivery estimates may vary depending on:

  • The delivery location and PIN code
  • Courier availability
  • Product availability
  • Public holidays or severe weather
  • Transportation or operational disruptions
  • Events outside our reasonable control

The delivery timeframe is an estimate and not a guaranteed delivery date.

6. Multiple Shipments

Products in the same order may be supplied from different locations. As a result, an order may arrive in separate packages or on different dates.

Customers will not be charged additional standard shipping fees for split shipments.

7. Tracking Information

When tracking is available, the tracking number or link will be shared through order status page after the order has been dispatched.

Tracking information may take up to 3 hours to become active after dispatch. Customers can also request an order update through our website chat.

8. Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate delivery address, PIN code, contact number, and any necessary delivery instructions.

Please contact us through our website chat as soon as possible if your delivery details need to be corrected. We cannot guarantee that an address can be changed after an order has been processed or dispatched.

We are not responsible for delays or failed deliveries caused by inaccurate or incomplete customer information. Reshipping charges may apply if an order must be sent again for this reason.

9. Delivery Attempts and Refused Orders

The courier may contact you or make multiple delivery attempts. Please ensure that someone is available to receive the parcel and that the contact number provided with the order remains reachable.

If an order is returned because delivery was refused, repeated delivery attempts were unsuccessful, or the customer could not be contacted, any refund or reshipment will be handled in accordance with our Return, Refund and Cancellation Policy.

10. Delayed Orders

Occasional delays may occur because of courier disruptions, high order volumes, public holidays, weather conditions, remote-location limitations, regulatory restrictions, or other circumstances outside our reasonable control.

If your order has not arrived within the estimated timeframe, please contact us through our website chat with your order number. We will review the tracking information and coordinate with the relevant delivery partner.

11. Lost, Damaged or Incorrect Deliveries

If your parcel is lost in transit, arrives visibly damaged, contains an incorrect product, or is marked as delivered but has not been received, please contact us through our website chat within 3 days of the recorded delivery date.

Please provide:

  • Your order number
  • A description of the issue
  • Clear photographs or an unedited opening video, where reasonably available
  • A photograph of the shipping label and packaging
  • Any other information reasonably required to verify the issue

After verification, we may provide a replacement, reshipment, or refund in accordance with our Return, Refund and Cancellation Policy.

12. Contact Us

For shipping or delivery assistance, contact us through the website chat available on [WEBSITE URL].